Introduction

Welcome to Bitmerse LLP. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, bitmerse.com, and use our services.

Information We Collect

We may collect the following types of information:

1. Personal Information

• Contact Information: Name, email address, phone number.
• Payment Information: Credit/debit card details, billing address (processed through secure third-party payment gateways like Razorpay).
• Account Information: Username, password, preferences.

2. Non-Personal Information

• Technical Data: IP address, browser type, device information, and website usage statistics through cookies and similar technologies.
• Analytics Data: User behavior and trends for improving our services.

How We Use Your Information

We use your information for the following purposes:

• To Process Transactions: We use your payment details solely to process your transactions through secure payment gateways like Razorpay.
• To Provide Services: Managing your account, responding to your inquiries, and delivering the services you request.
• To Improve Our Website: Analyzing website traffic and usage to enhance user experience.
• For Legal and Compliance Reasons: To comply with legal obligations or in response to legal processes.

How We Share Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties, such as:

• Payment Processors: Razorpay and other third-party payment gateways to process your payments.
• Service Providers: Companies providing hosting, analytics, customer support, and other services on our behalf.
• Legal Authorities: When required by law, or to protect our legal rights.

How We Protect Your Information

We implement industry-standard security measures to safeguard your data, including:

• Data Encryption: We use encryption technologies (e.g., SSL) to protect sensitive data during transmission.
• Access Control: Only authorized personnel have access to personal data.

Cookies

We use cookies to enhance your browsing experience. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Objection: Object to the processing of your data in certain circumstances.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

Please contact us here with any questions or concerns about this Privacy Policy.